Find answers to our customers’ most frequently asked questions.
Product-Related Inquiries
Ingredients, directions, and precautions vary by product. Please review the individual product page and follow the instructions and warnings printed on the product packaging.
BBlove products are available through our official online store and our official Amazon storefront.
Many BBlove travel-size products contain 3.4 fl oz (100 mL) or less and may be suitable for carry-on luggage. Please check the size shown on the product page and review current TSA requirements before traveling.
Product and packaging materials vary. Please review the individual product description and packaging for details about the materials used.
Many of our gift sets arrive in a gift-ready box or reusable pouch. Packaging varies by product, so please check the individual product listing for details.
Please follow your device manufacturer’s cleaning instructions. If alcohol wipes are permitted, use them only on compatible hard, nonporous exterior surfaces. Avoid ports, openings, fabric, leather, and other sensitive materials.
Alcohol-based wipes may feel drying, especially with frequent use. Our wipes contain aloe and vitamin E, but individual reactions can vary. Discontinue use if irritation occurs.
Please follow the age guidance and directions printed on the product packaging. Children should use alcohol wipes only with adult supervision. Keep the wipes out of reach when not in use and avoid contact with the eyes, mouth, and broken skin.
Order-Related Inquiries
After completing checkout, you will receive an order confirmation email at the address provided. If you do not receive it, please check your spam or junk folder before contacting us.
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Please contact us at info@bblovelife.com as soon as possible with your order number. We will do our best to accommodate your request, but cancellation or modification cannot be guaranteed once the order has entered processing or has shipped.
Contact us as soon as possible if you notice an address error. Once an order has been processed or shipped, we may not be able to change or redirect the delivery address.
Standard U.S. shipping costs $5.95 for orders below $19.99 after discounts. Free Standard Shipping is available for orders of $19.99 or more after discounts. Express Shipping is available for $14.95 on orders of any value.
Estimated delivery times begin after processing:
• Standard Shipping: 4–8 business days
• Free Standard Shipping: 5–8 business days
• Express Shipping: 3–5 business days
Delivery dates are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.
Once your order ships, you will receive a shipping confirmation email containing your tracking information. Please allow up to 24 hours for the tracking details to become active.
Check around the delivery area and ask members of your household or nearby neighbors. You may also contact the shipping carrier for more information. If you still cannot locate the package, contact us with your order number.
Eligible items may be returned within 30 calendar days of delivery. Because of the nature of our bath and body products, items must be unopened, unused, and in their original packaging.
Email info@bblovelife.com with your order number to request return instructions. Please do not send an item back before receiving instructions from our support team.
After your return is received and inspected, we will notify you of the refund status. Approved bank or credit-card refunds generally take 5–10 business days to appear. PayPal refunds may take up to 30 business days, depending on PayPal’s processing time.
Do You Have Any Questions?
If you do not find the answer to your question in our FAQs, send us a message using the form below.

